General enquiries
To get in touch, use our general enquiries form below.
REMINDER: The Defence and Veterans' Service Commission (DVSC) does not review individual cases, claims, complaints or appeals or make recommendations about individual cases.
When contacting the DVSC, please note the following information:
- Providing a valid email address helps us to get in touch with you if we need to.
- We read and consider all items of correspondence, but not all items will receive a response.
Privacy
Personal information
Your personal information is protected by law, including under the Privacy Act 1988 (Privacy Act).
Personal information is information or an opinion about an identifiable individual. Personal information includes an individual’s name and contact details.
Purpose of collecting your information
We will use the information you have provided to handle your enquiry.
We may need to collect further information from you in order to handle your enquiry. If you do not provide this information to the DVSC, it may affect how we handle your enquiry. In some circumstances, it may mean we are not able to handle your enquiry.
Disclosure of your personal information
Your personal information may be disclosed to other parties where it is necessary to handle your enquiry, where you have agreed, or where it is otherwise permitted under the Privacy Act.
Privacy policy
The DVSC’s Privacy Policy contains information about how to make a complaint and access to and correction of your personal information.
