General enquiries

REMINDER: The Defence and Veterans' Service Commission (DVSC) does not review individual cases, claims, complaints or appeals or make recommendations about individual cases. 

When contacting the DVSC, please note the following information: 

• Providing a valid email address helps us to get in touch with you if we need to.
• We read and consider all items of correspondence, but not all items will receive a response.

Privacy

The privacy and security of your personal information is important to us and is protected by law. The Defence and Veterans’ Service Commission (DVSC) is collecting your personal information to handle your enquiry.

This personal information includes:

• Your name
• Your email address
• Your organisation/entity (if applicable)

The DVSC will not use or disclose the personal information you provide, other than for the purpose/s described above, unless you have provided consent for us to do this, or we are authorised or required to do so by law.

The DVSC’s Privacy Policy explains how the DVSC handles and protects the personal information provided by you. Our Privacy Policy contains information on how you can request access to, or correct the personal information we hold about you, and who to contact if you have a privacy enquiry or complaint and how the DVSC will deal with such a complaint.

A copy of the DVSC Privacy Policy is available on this website: Privacy Policy | Defence and Veterans' Service Commission. To contact DVSC about your personal information, contact the Privacy Officer at privacy@dvsc.gov.au.